The High Street SurgeryTel: 01304 206463
Whitfield SurgeryTel: 01304 820756
There is currently a three month wait for heart monitor results.
It is vital that you keep the surgery up to date with your current contact details as occasions can arise when we might need to contact you urgently. Increasingly we are using text to communicate reminders and other updates to parents/carers and we need your current mobile number to do this.
From the 1st February 2019, all sick note requests must be made by the patient themselves. A form can be completed at the surgery and will be placed through to the GP who will decide if they are able to issue this to you. It will take three days to process your request.
The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She will be happy to help you.
All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.
All the doctors are qualified to provide a full range of contraceptive services which are available free of charge at an ordinary appointment. This includes emergency morning after pill. We also provide a coil fitting clinic once a month with Dr Stevens. Please ask at reception for more details or to make an appointment.
Smear tests for women involve examination of the cervix (neck of the womb) to check for changes which can occur. This test is usually done mid-cycle by the Practice Nurse. We recommend that all women aged between 25 and 64 years have a smear taken every three years.
The computer recall system should ensure that all eligible women receive a reminder when they are due for a smear. Please respond promptly to avoid unnecessary administration. You will be notified by the William Harvey Hospital Laboratory of your result directly to your home address.
We currently hold a Baby Clinic on a Thursday morning with a GP and Practice Nurse. Appointments are generated and sent out to all babies and children.
Babies who are unwell should not come to the Clinic but should be seen by their own doctor in surgery.
Dr Karthik carries out joint injections and minor surgery. Please ask at Reception for an appointment for these services.
Each patient with asthma is invited to have an annual review with our Practice Nurse. Please contact Reception regarding times for this clinic.
We invite all our diabetics patients to have an annual check with our Practice Nurse, this includes a diabetic foot check.
We invite all our patients who are not on any disease register to come in and see our Health Care Assistant for a free health check. This is offered to patients in certain age groups. Please check with reception before making an appointment.
We also provide the following services on a regular basis. Please ask at reception for further information:
If you require any vaccinations relating to foreign travel you would need to complete out travel health questionnaire which can be found below or can be asked for at reception. Once reception have received your completed form they will book you in for a telephone consultation with a practice nurse who will go through and advise what vaccinations are required and then an appointment will be made.
There is further information about countries and vaccinations required on the links below:
It is important to complete the travel health questionnaire as soon as possible as most vaccinations should be administered at least 6 weeks before you travel.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Minor Illness Clinics
Our minor illness clinics are run by our Nurse Practitioner, Paramedic Practitioner and our Clinical Pharmacist. They are able to treat and prescribe for certain illness.
Below is a list of conditions that our Clinicians can see:
Head & Neck i.e. Headaches/Fainting & Dizziness/Sore or sticky eyes/sore throat, tonsillitis, laryngitis/sinusitis/swollen glands/colds and flu symptoms/Ear pain/Oral thrush/Cold sores/Hayfever
Chest i.e. Coughs/Chest infections/asthma problems and reviews
Abdomen i.e. Abdominal pain/Diarrhoea and Constipation/Threadworms/Vaginal Discharge or Thrush/Urine infections, cystitis or kidney infections
Muscle/Joint i.e. Injuries and Sprains/Back pain
Skin i.e. Rashes/Shingles/Chicken Pox/Impetigo/Scabies/Eczema
Some services that our GPs provide are not covered under our contract with the NHS and therefore attract charges.
Example include the following:
The surgery does run a stop smoking service on a Thursday morning between 08.30 and 13.30.
If you are interested please ask reception for a referral form
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