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Noticeboard

It is vital that you keep the surgery up to date with your current contact details as occasions can arise when we might need to contact you urgently. Increasingly we are using text to communicate reminders and other updates to parents/carers and we need your current mobile number to do this. 

From the 1st February 2019, all sick note requests must be made by the patient themselves. A form can be completed at the surgery and will be placed through to the GP who will decide if they are able to issue this to you. It will take three days to process your request. 

The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She  will be happy to help you.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

Making a Complaint

Complaints

Our staff make every effort to give the best possible service to everyone attending the surgeries.

However, we are aware that things can go wrong from time to time resulting in a patient feeling that they have a genuine cause for complaint.

To pursue a complaint please fill out our complaint record sheet which can be found at reception or in the link below and the practice manager will deal with your concerns as quickly and as amicably as possible.

Complaints Record Sheet

 

 

 



 
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