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Please be aware that both the High Street Surgery and Whitfield Surgery will be unable to issue any repeat medication between MONDAY 30TH SEPTEMBER 2019 & MONDAY 14TH OCTOBER 2019. If your medication is due between these dates, please request no later than Monday 23rd September 2019.

There is currently a three month wait for heart monitor results.

It is vital that you keep the surgery up to date with your current contact details as occasions can arise when we might need to contact you urgently. Increasingly we are using text to communicate reminders and other updates to parents/carers and we need your current mobile number to do this. 

From the 1st February 2019, all sick note requests must be made by the patient themselves. A form can be completed at the surgery and will be placed through to the GP who will decide if they are able to issue this to you. It will take three days to process your request. 

The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She  will be happy to help you.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

(You must register for this service.)



We operate an appointment system at present with daily extra spaces for genuine emergencies and urgent problems.  We would urge anybody needing an appointment to ring at 8.00 a.m.  An appointment with a specific doctor of your choice may entail a delay but the soonest available appointment with any doctor or nurse will always be offered.  We are constantly trying to improve our systems and these arrangements may be changed in the future.  A five minute telephone consultation with a doctor/nurse is available for some enquiries. Reception staff will advise if it is appropriate to make a telephone consultation appointment.

Follow-Up Appointments

If you are asked by your doctor to make a follow-up appointment, please do so before you leave the surgery.  Failure to do this means we cannot guarantee you will see the doctor of your choice.

On The Day Appointments

If you require an urgent “on the day” appointment you will be allocated an appointment with the next available clinician. This will not necessarily be the doctor of your choice.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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