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Noticeboard

Please be aware that both the High Street Surgery and Whitfield Surgery will be unable to issue any repeat medication between MONDAY 30TH SEPTEMBER 2019 & MONDAY 14TH OCTOBER 2019. If your medication is due between these dates, please request no later than Monday 23rd September 2019.

There is currently a three month wait for heart monitor results.

It is vital that you keep the surgery up to date with your current contact details as occasions can arise when we might need to contact you urgently. Increasingly we are using text to communicate reminders and other updates to parents/carers and we need your current mobile number to do this. 

From the 1st February 2019, all sick note requests must be made by the patient themselves. A form can be completed at the surgery and will be placed through to the GP who will decide if they are able to issue this to you. It will take three days to process your request. 

The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She  will be happy to help you.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

A number of health professionals also visit or have surgeries in our premises. These include district nurses, counsellors and community psychiatric nurses.

Practice Management

She will be able to help you with any non-medical practice matters. She is also available to discuss any difficulties in relation to the Practice or any suggestions which may improve our service

If Lorraine is not available please contact her assistant Sarah.

Mrs Lorraine Buckett (f)

Administration

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

Administration

The administration staff deal with important tasks such as issuing repeat and acute prescriptions and dealing with prescription enquiries, dealing with patients records and scanning all correspondence from outside agencies and hospitals. They also carry out searches and practice audits.  

Secretaries

There is a dedicated medical secretary to ensure all reports and doctors' correspondence are dealt with promptly

 
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