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Noticeboard

Please be aware that both the High Street Surgery and Whitfield Surgery will be unable to issue any repeat medication between MONDAY 30TH SEPTEMBER 2019 & MONDAY 14TH OCTOBER 2019. If your medication is due between these dates, please request no later than Monday 23rd September 2019.

There is currently a three month wait for heart monitor results.

It is vital that you keep the surgery up to date with your current contact details as occasions can arise when we might need to contact you urgently. Increasingly we are using text to communicate reminders and other updates to parents/carers and we need your current mobile number to do this. 

From the 1st February 2019, all sick note requests must be made by the patient themselves. A form can be completed at the surgery and will be placed through to the GP who will decide if they are able to issue this to you. It will take three days to process your request. 

The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She  will be happy to help you.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery after 14.00 once sufficient time has elapsed.

Our reception staff are not qualified to comment on results however sometimes the doctors ask them to contact the patients either to make an appointment or to inform them of a message. 

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

PLEASE BE AWARE THAT ALL SAMPLES TO BE SENT TO THE LABORATORY MUST BE HANDED INTO RECEPTION AT HIGH STREET SURGERY BEFORE 14.30.

 
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